Shipping policy
Processing Time
All orders are processed and prepared for shipment within **1–3 business days** of purchase (up to 5 business days during peak/holiday periods). Processing includes quality checks, packaging, and label creation before your order leaves our warehouse.
Shipping Time
Once shipped, delivery to the United States typically takes **10–15 business days**. Delivery times to other international destinations may vary based on customs processing and local carrier performance.
Total Estimated Delivery Time
Please allow **11–20 business days** from order confirmation to delivery for items shipped from our China warehouse. During high-demand periods (holidays, major sales events), please allow additional time due to customs and carrier volume.
Order Tracking
Once your order ships, you'll receive a tracking number via email. Please allow 2–3 days after shipment for tracking information to update, as it can take time for the carrier to scan the package into their system.
International Shipping & Customs
- Orders shipped from China can be delivered globally, including the US, Canada, the UK, Europe, Australia, and more.
- Some countries require a personal tax/identification number for customs clearance — please ensure your shipping information is accurate at checkout to avoid delays.
Possible Delays
Delivery times are estimates, not guarantees. Delays can occur due to:
- Customs holds or inspections
- Peak seasons (holidays, major shopping events)
- Carrier disruptions
- Incomplete or incorrect shipping addresses
We'll do our best to communicate any known delays as soon as we're aware of them.
Questions About Your Order
If your order hasn't arrived within the estimated window, please contact us at
RoyalDiademsco@gmail.com
with your order number, and we'll look into it right away.